SensorData.com Privacy Notice

Last Updated: 21 December 2022

Welcome to SensorData Global Privacy Notice («Privacy Notice»). Please spend a few minutes to read it carefully before providing us with any information about you or any other person.

Contents

1. Introduction

2. Purpose

3. Who we are

4. What data we collect about you

5. How we collect your data

6. How we use your data

7. Disclosures of your data

8. International transfers

9. Data security

10. Data retention

11. Your legal rights

1. Introduction

We respect your privacy, and we are committed to protecting your personal data. This Privacy Notice applies to the processing of personal data by Fumigapp Uruguay S.R.L(«SensorData.com,uy», «we», «us», «our») in connection with:

  • use of any of our products, services or applications (together the «Services»),
  • visit or use of our websites, SensorData.com.uy or mobile application («App»).

Please note that our Services, Site and App are not intended for minors below the age of 18
years and we do not knowingly collect data relating to minors.

For services provided by other SensorData.com companies, please carefully read the respective
privacy notice or policy available on the Site, in the App or through the links below.

2. Purpose

This Privacy Notice aims to give you information on why and how we collect and process your
personal data.

This Privacy Notice informs you about your privacy rights and how the data protection principles
set out in the EU General Data Protection Regulation («GDPR») and the post-Brexit privacy law
publicly known as the UK GDPR protect you.

It is important that you read this Privacy Notice together with any other notice or policy we may
provide on specific occasions when we are collecting or processing personal data about you so
that you are fully aware of why and how we are using your data. This Privacy Notice supplements
other notices and policies and is not intended to override them.

For your easy reference, you may find below the privacy terms for other products or services
provided by our corporate family, as well as the privacy terms for other jurisdictions where our
business operates. Please note that all or part of our Services may not be available in your region.

3. Who we are

Data Controllers
The controller of your personal data is the legal entity that determines the «means» and the
«purposes» of any processing activities that it carries out. Since SensorData.com is operating around
the globe, for your convenience, you may find in the table below the respective details relevant
to you when it comes to the exact entity which is the data controller of your personal data.

Your place of residence SensorData.com product or service Data controller Contact details
World App, Web SensorData SD Uruguay
Uruguay App, Web SensorData SD Uruguay
Argentina App, Web SensorData SD Uruguay
Data Protection Officer

We have appointed a Data Protection Officer («DPO») who is responsible for overseeing
questions in relation to this Privacy Notice. If you have any questions or complaints related to
this Privacy Notice or our privacy practices, or if you want to exercise your legal rights, please
contact our DPO at dpo@SensorData.com.

Complaints

You have the right to make a complaint about the way we process your personal data to a
supervisory authority. If you reside in an EEA Member State, you have the right to make a
complaint about the way we process your personal data to the supervisory authority in the EEA
Member State of your habitual residence, place of work or place of the alleged infringement.
Information about your supervisory authority could be found here (attention a link to a third-party
website).

  • You may contact the Information and Data Protection Commissioner (IDPC), Malta’s
    supervisory authority for data protection matters, if you are a customer of Foris DAX MT
    Limited or Foris MT Limited.
  • You may contact the Information Commissioner’s Office (ICO), UK’s supervisory
    authority for data protection matters, if you are a customer of ForisGFS UK Limited.
  • You may contact the Data Protection Commission (DPC), Ireland’s supervisory authority
    for data protection matters, if you are a customer of Foris DAX Global Limited.
  • You may also contact your local data protection regulatory authority.
    We would, however, appreciate the chance to deal with your concerns before you approach a
    data protection regulatory authority, so please feel free to contact us in the first instance.

We keep our Privacy Notice under regular review. This version was last updated on the date
above written. Please check from time to time for new versions of the Privacy Notice. We will
also additionally inform you on material changes of this Privacy Notice in a manner which will
effectively bring the changes to your attention.
It is important that the personal data we hold about you is accurate and up-to-date. Please keep
us informed if your personal data changes during your relationship with us.

Third-party links

The Site and any applicable web browser, the App or application programming interface
required to access the Services («Applications»), may include links to third-party websites, plugins and applications («Third-Party Sites»). Clicking on those links or enabling those connections
may allow third parties to collect or share data about you. We do not control these Third-Party
Sites and are not responsible for their privacy statements and policies. When you leave our Site
or Applications, we encourage you to read the privacy notice or policy of every Third-Party Site
you visit or use.

4. What data we collect about you
Personal data

Personal data, or personal information means any information that relates to an identified or
identifiable living individual. This is a broad definition which includes the specific pieces of
personal data which we have described below. It does not include data which cannot be used to
identify an individual person, such as a company registration number.

A «data subject» is an individual who can be identified, directly or indirectly, by personal data.
This is usually by reference to an identifier such as a name, identification number, location
data, an online identifier or to one or more factors specific to the physical, physiological, genetic,
mental, economic, cultural or social identity of that natural person.

Different pieces of information, which collected together can lead to the identification of a
particular person, also constitute personal data. It does not include data where the identity has
been removed (anonymous data).

More information could be found here (attention a link to a third-party website).

Depending on whether and how you use our Services, Site or App, we will collect, use, store
and transfer different kinds of personal data about you which we have grouped in categories as
follows:

Category of personal data Examples of specific pieces of personal data
Identity Data
  • first name,
  • maiden name,
  • last name,
  • username or similar identifier,
  • title,
  • date of birth and gender,
  • biometric information, including a visual
    image of your face,
  • national identity cards,
  • passports, driving licences or other forms
    of identification documents.
Social Identity Data
  • your group/company data,
  • information on referrals related to you,
  • political background,
  • close connections,
  • behavioural data,
  • risk assessment,
  • compliance assessment.
Contact Data
  • residence details,
  • billing address,
  • delivery address,
  • home address,
  • work address,
  • email address and telephone numbers,
  • proof of address documentation.
Financial Data
  • bank account,
  • payment card details,
  • virtual currency accounts,
  • stored value accounts,
  • amounts associated with accounts,
  • external account details,
  • source of funds and related
    documentation.
Transactional Data
  • details about payments to and from you,
  • other details of any transactions you enter
    into using the Services, Site or App.
Investment Data information about your:

  • investment objectives,
  • investment experience,
  • prior investments.
Technical Data
  • internet connectivity data,
  • internet protocol (IP) address,
  • operator and carrier data,
  • login data,
  • browser type and version,
  • device type, category and model,
  • time zone setting and location data,
  • language data,
  • application version and SDK version,
  • browser plug-in types and versions,
  • operating system and platform,
  • diagnostics data such as crash logs and
    any other data we collect for the purposes
    of measuring technical diagnostics, and
  • other information stored on or available
    regarding the devices you allow us
    access to when you visit the Site, or use
    the Services or the App.
Profile Data
  • your username and password,
  • your identification number as our user,
  • information on whether you have
    SensorData.com App account and the email
    associated with your accounts,
  • requests by you for products or services,
  • your interests, preferences and feedback,
  • other information generated by you when
    you communicate with us, for example
    when you address a request to our
    customer support.
Usage Data information about how you use the Site,
the Services, mobile applications and
other offerings made available by us,
including:

  • device download time,
  • install time,
  • interaction type and time,
  • event time, name and source.
Marketing and Communications Data
  • your preferences in receiving marketing
    from us or third parties,
  • your communication preferences,
  • your survey responses.

As explained above under Identity Data, we will also collect a visual image of your face which
we will use, in conjunction with our sub-contractors (See Section Disclosures of Your Data
below), to check your identity for onboarding purposes. This data falls within the scope of
special categories of data.

Special categories of personal data

Certain types of sensitive personal data are subject to additional protection under the legislation
applicable to you. They are called «special categories» of personal data. The special categories
are:

  • Personal data revealing racial or ethnic origin.
  • Political opinions.
  • Religious or philosophical beliefs.
  • Trade union membership.
  • Genetic data and biometric data processed for the purpose of uniquely identifying a
    natural person.
  • Data concerning health.
  • Data concerning a natural person’s sex life or sexual orientation.

We will only use special categories of personal data for a specific purpose and if we are able to
satisfy both the lawful basis requirements set out below, as well as at least one of the following
additional conditions:

  • You have given explicit consent.
  • Processing relates to personal data which are manifestly made public by you.
  • Processing is necessary for the establishment, exercise or defence of legal claims.
  • Processing is necessary for reasons of substantial public interest based on EU or EU
    Member State law. We are subject to EU Anti-Money Laundering Directives and the
    relevant EU Member States’ law implementing them which require us to process for
    instance information from your ID documents including a photographic picture of you and
    a visual image of your face (the so called «liveness check»). The anti-money laundering
    legislation of the UK also requires us to process personal data in a similar way. See also the respective row in the table below which describes the purposes for which we will use your personal data.
If you refuse to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with
you, and you refuse to provide that data when requested, we may not be able to perform the
contract we have or are trying to enter into with you – for example, to provide you Services. In
this case, we may have to cancel a product or service you have with us, but we will notify you if
this is the case at the time.

5. How we collect your data

We use different methods to collect information from and about you, including through:

Direct interactions.

You may give us your Identity Data, Social Identity Data, Contact Data,
Financial Data, Profile Data and Marketing and Communications Data by directly interacting with us, including by filling in forms, providing a visual image of yourself via the Service, by email or
otherwise. This includes personal data you provide when you:

  • visit our Site or App;
  • apply for our Services;
  • create an account;
  • make use of any of our Services;
  • request marketing to be sent to you, for example by subscribing to our newsletters;
  • enter a competition, promotion or survey, including through social media channels;
  • give us feedback or contact us.
Automated technologies or interactions.

As you interact with us via our Site or App, we will
automatically collect Technical Data about your equipment, browsing actions and patterns. We
collect this personal data by using cookies, server logs and other similar technologies. We will
also collect Transactional Data, Investment Data and Usage Data. We may also receive
Technical Data and Marketing and Communications Data about you if you visit other websites
employing our cookies. You may find more information about how we use cookies through the Cookie Preferences.

Third parties or publicly available sources.

We also obtain information about you, including
Social Identity Data, from third parties or publicly available sources. These sources may include:

  • fraud and crime prevention agencies,
  • a customer referring you,
  • public blockchain,
  • publicly available information on the Internet (websites, articles etc.)
6. How we use your data
Lawful basis

We will only use your personal data when the applicable legislation allows us to. In other words,
we have to ensure that we have a lawful basis for such use.

Most commonly, we will use your personal data in the following circumstances:

  • performance of a contract: means processing your data where it is necessary for the
    performance of a contract to which you are a party or to take steps at your request before
    entering into such a contract; we use this basis for provision of our Services;
  • legitimate interests: means our interests (or those of a third party), where we make sure
    we use this basis as far as your interests and individual rights do not override those
    interests;
  • compliance with a legal obligation: means processing your personal data where we
    need to comply with a legal obligation we are subject to;
  • consent: means freely given, specific, informed and unambiguous indication of your
    wishes by which you, by a statement or by a clear affirmative action, signify agreement
    to the processing of personal data relating to you; under specific circumstances this
    consent should be explicit – if this is the case, we will ask for it properly.
Purposes for which we use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your
personal data, and which of the legal bases we rely on to do so. We have also identified what
our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the
specific purpose for which we are using your data. Please contact us if you need details about
the specific legal ground, we are relying on to process your personal data where more than one
ground has been set out in the table below.

Purpose and/or activity Categories of personal data Lawful basis for processing
To register you as a new
customer
  • Identity Data
  • Social Identity Data
  • Contact Data
  • Financial Data
  • Performance of a contract
To carry out and comply with anti-money laundering requirements
  • Identity Data
  • Social Identity Data
  • Contact Data
  • Financial Data
  • Compliance with a legal obligation
To process and deliver our Services and any App features to you, including
to execute, manage and
process any instructions or
orders you make
  • Identity Data
  • Contact Data
  • Financial Data
  • Transactional Data
  • Technical Data
  • Marketing and Communications Data
  • Performance of a contract
To prevent abuse of our
Services and promotions
  • Identity Data
  • Contact Data
  • Financial Data
  • Transactional Data
  • Technical Data
  • Marketing and
    Communications Data
  • Legitimate interests
To manage our
relationship with you which
will include asking you to
leave a review, take a
survey or keeping you
informed of our company’s
business and product
development
  • Identity Data
  • Contact Data
  • Profile Data
  • Transactional Data
  • Marketing and
    Communications Data
  • Performance of a contract
  • Consent, if required
To keep our records
updated and to study
how customers use our
products/services
  • Identity Data
  • Contact Data
  • Profile Data
  • Transactional Data
  • Marketing and
    Communications Data
  • Legitimate interests
  • Consent, if required
To manage, process,
collect and transfer
payments, fees and
charges, and to collect and
recover payments owed to
us
  • Identity Data
  • Contact Data
  • Financial Data
  • Performance of a contract
To ensure good
management of our
payments, fees and
charges and collection and
recovery of payments
owned to us
  • Identity Data
  • Contact Data
  • Financial Data
  • Legitimate interests
To manage risk and crime
prevention including
performing anti-money
laundering, counter
terrorism, sanction
screening, fraud and other background checks,
detect, investigate, report
and prevent financial crime
in broad sense, obey laws
and regulations which
apply to us and respond to
complaints
  • Identity Data
  • Social Identity Data
  • Contact Data
  • Financial Data
  • Technical Data
  • Transactional Data
  • Investment Data
  • Sensitive Data (a.k.a.
    Special Categories
    Data) data that you
    give us directly or that
    we receive from third
    parties and/or publicly
    available sources:
    – data which might be
    revealed by KYC or
    other background checks
    (for example, because it
    has been reported in the
    press or is available in
    public registers);
    – data that is incidentally
    revealed by
    photographic ID although
    we do not intentionally
    process this personal
    data
  • Compliance with a legal obligation
  • We may also process such data in
    connection with these purposes if it is
    necessary for the performance of our
    contract with you
  • In addition to our legal obligations, we
    may process this personal data based on
    our legitimate interest in ensuring that we
    are not involved in dealing with the
    proceeds of criminal activities and do not
    assist in any other unlawful or fraudulent
    activities, as well as to develop and
    improve our internal systems for dealing
    with financial crime and to ensure
    effective dealing with complaints
  • For Special Categories Data, it is
    necessary for reasons of substantial
    public interest under EU Anti-Money
    Laundering Directives and the relevant EU
    Member States’ laws implementing them,
    as well as under the anti-money
    laundering legislation of the UK
To enable you to partake in
a prize draw, competition
or complete a survey
  • Identity Data
  • Contact Data
  • Profile Data
  • Usage Data
  • Marketing and
    Communications Data
  • Performance of a contract
  • Consent, if required
To gather market data for
studying customers’
behavior including their
preference, interest and
how they use our
products/services,
determining our marketing
campaigns and growing
our business
  • Identity Data
  • Contact Data
  • Profile Data
  • Usage Data
  • Marketing and
    Communications Data
  • Legitimate interests: understanding our
    customers and improving our products
    and services
To administer and protect
our business, our Site,
App(s) and social media
channels including bans,
troubleshooting, data
analysis, testing, system
maintenance, support,
reporting, hosting of data
  • Identity Data
  • Contact Data
  • Financial Data
  • Technical Data
  • Transactional Data
  • Investment Data
  • Legitimate interests: to run our business,
    provision of administration and IT
    services, network security, to prevent
    fraud and in the context of a business
    reorganization or group restructuring
    exercise
To deliver relevant website
content and
advertisements to you and
measure or understand the
effectiveness of the
advertising we serve to you
  • Identity Data
  • Contact Data
  • Profile Data
  • Usage Data
  • Technical Data
  • Marketing and
    Communications Data
  • Legitimate interests: to study how
    customers use our products/services, to develop them, to grow our business and
    to form our marketing strategy
  • Consent, if required
To use data analytics to
improve our website,
products/services,
marketing, customer
relationships and
experiences
  • Technical Data
  • Usage Data
  • Legitimate interests: to define types of
    customers for our products and services,
    to keep our website updated and relevant,
    to develop our business and to form our
    marketing strategy
  • Consent, if required
To make suggestions and
recommendations to you
about goods or services
that may be of interest to
you
  • Identity Data
  • Contact Data
  • Technical Data
  • Usage Data
  • Profile Data
  • Investment Data
  • Marketing and
    Communications Data
  • Legitimate interests: to develop our
    products/services and grow our business
  • Consent, if required
To use the services of
social media platforms or
advertising platforms some
of which will use the
personal data they receive
for their own purposes,
including marketing
purposes
  • Technical Data
  • Usage Data
  • Consent
To use the services of
financial institutions, crime
and fraud prevention
companies, risk measuring
companies, which will use
the personal data they
receive for their own
purposes in their capacity
of independent controllers
  • Identity Data
  • Social Identity Data
  • Contact Data
  • Financial Data
  • Transactional Data
  • Investment Data
  • Technical Data
  • Usage Data
  • Legitimate interests: to conduct our
    business activities on the market of
    financial services, to participate actively in
    the prevention of crime and fraud
To record voice calls for
compliance, quality
assurance and training
purposes
  • Identity Data
  • Social Identity Data
  • Contact Data
  • Financial Data
  • Transactional Data
  • Legitimate interests: to comply with the
    industry standards and requirements in
    payments services, to ensure quality of
    our service, including by proper training of
    our personnel
Marketing

We may use your Identity Data, Contact Data, Technical Data, Transactional Data, Investment Data, Usage Data and Profile Data to form a view on what we think you may want or need, or
what may be of interest to you. This is how we decide which products, services and offers may
be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us
and consented to receive marketing communications, or if you have purchased from us and you
have not opted out of receiving such communications. We will use your Marketing and Communications Data for our respective activities.

Third-party marketing

We will get your opt-in consent before we share your personal data with any third party for
marketing purposes.

Opting out

You can ask us to stop sending you marketing messages at any time by following the opt-out links
on any marketing message sent to you.
Further, you can let us know directly that you prefer not to receive any marketing messages by
emailing dpo@SensorData.com.
Where you opt out of receiving marketing messages, this will not apply to service messages which
are directly related to the use of our Services (e.g. maintenance, change in the terms and
conditions and so forth).

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites
set or access cookies. If you disable or refuse cookies, please note that some parts of the Services
or Site may become inaccessible or not function properly. For more information about the cookies
we use, please review the Cookie Preferences.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we
reasonably consider that we need to use it for another reason and that reason is compatible with
the original purpose. If you wish to get an explanation as to how the processing for the new
purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will
explain the legal basis which allows us to do so.

Sale or transfer of business

We may also need to process your data in connection with or during the negotiation of any merger,
financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving all or a part of
our shares, business or assets. This will be based on our legitimate interests in carrying out such
transaction, or to meet our legal obligations.

7. Disclosures of your data

We share your personal data with our third-party service providers, agents, subcontractors and
other associated organizations, our group companies, and affiliates (as described below) in
order to complete tasks and provide the Services and use of the App to you on our behalf.
When using third party service providers, they are required to respect the security of your
personal data and to treat it in accordance with the law.
We pass your personal data to the following entities:

  • companies and organizations that assist us in processing, verifying or refunding
    transactions/orders you make and in providing any of the Services that you have
    requested;
  • identity verification agencies to undertake required verification checks;
  • fraud or crime prevention agencies to help fight against crimes including fraud, moneylaundering and terrorist financing;
  • anyone to whom we lawfully transfer or may transfer our rights and duties under the
    relevant terms and conditions governing the use of any of the Services;
  • any third party because of any restructure, sale or acquisition of our group or any affiliates,
    provided that any recipient uses your information for the same purposes as it was originally
    supplied to us and/or used by us; and
  • regulatory and law enforcement authorities, whether they are outside or inside of the
    EEA, where the law allows or requires us to do so.
8. International transfers

We share your personal data within our group. This will involve transferring your personal data
outside the European Economic Area (EEA) or the UK.
Many of our external third parties are based outside the EEA or the UK so their processing of
your personal data will involve a transfer of data outside the EEA or the UK.
Whenever we transfer your personal data out of the EEA or the UK, we ensure a similar degree
of protection is afforded to it by ensuring at least one of the following safeguards is
implemented:

  • the country to which we transfer your personal data has been deemed to provide an
    adequate level of protection for personal data by the European Commission or
    respectively the UK Parliament;
  • a specific contract approved by the European Commission or respectively the UK
    Parliament which gives safeguards to the processing of personal data, the so called
    Standard Contractual Clauses.

Please contact us if you want further information on the specific mechanism used by us
when transferring your personal data out of the EEA or the UK.

9. Data security

While there is an inherent risk in any data being shared over the internet, we have put in place
appropriate security measures to prevent your personal data from being accidentally lost, used,
damaged, or accessed in an unauthorised or unlawful way, altered, or disclosed. In addition, we
limit access to your personal data to those employees, agents, contractors and other third parties
who have a legitimate business need to know. They will only process your personal data on our
instructions, and they are subject to a duty of confidentiality.
Depending on the nature of the risks presented by the proposed processing of your personal
data, we will have in place the following appropriate security measures:

  • organisational measures (including but not limited to staff training and policy
    development);
  • technical measures (including but not limited to physical protection of data,
    pseudonymization and encryption); and
  • securing ongoing availability, integrity, and accessibility (including but not limited to
    ensuring appropriate back-ups of personal data are held).

We have put in place procedures to deal with any suspected personal data breach and will notify
you and any relevant regulator of a breach where we are legally required to do so.

If you want to know more about our security practice, please visit this link.

10. Data retention

To determine the appropriate retention period for personal data, we consider the amount, nature
and sensitivity of the personal data, the potential risk of harm from unauthorised use or
disclosure of your personal data, the purposes for which we process your personal data and
whether we can achieve those purposes through other means, and the applicable legal,
regulatory, tax, accounting or other requirements.

Here are some exemplary factors which we usually consider when determining how long we
need to retain your personal data:

  • in the event of a complaint;
  • if we reasonably believe there is a prospect of litigation in respect to our relationship with
    you or if we consider that we need to keep information to defend possible future legal
    claims (e.g. email addresses and content, chats, letters will be kept up to 10 years
    following the end of our relationship, depending on the limitation period applicable in
    your country);
  • to comply with any applicable legal and/or regulatory requirements with respect to
    certain types of personal data:

    • under the EU Anti-Money Laundering legislation (Anti-Money Laundering
      Directives) we are obliged to retain your personal data for a period of 5 years
      after the end of the relationship between us as a company and you as a
      customer; this period may be further extended in certain cases if so provided by
      and in accordance with the applicable legislation; the same is valid also under
      the anti-money laundering legislation of the UK;
    • if information is needed for audit purposes and so forth;
  • in accordance with relevant industry standards or guidelines;
  • in accordance with our legitimate business need to prevent abuse of the promotions that
    we launch. We will retain a customer’s personal data for the time of the promotion and
    for a certain period after its end to prevent the appearance of abusive behaviour.
    Please note that under certain condition(s), you can ask us to delete your data: see your legal rights below for further information. We will honor your deletion request ONLY if the condition(s)
    is met.
11. Your legal rights

You have rights we need to make you aware of. The rights available to you depend on our reason
for processing your personal data. If you need more detailed information or wish to exercise any
of the rights set out below, please contact us.

You may:

  • request access to your personal data, which enables you to obtain confirmation of whether
    we are processing your personal data, to receive a copy of the personal data we hold
    about you and information regarding how your personal data is being used by us;
  • request rectification of your personal data by asking us to rectify information you think is
    inaccurate and to complete information you think is incomplete, though we may need to
    verify the accuracy of the new data you provide to us;
  • request erasure of your personal data by asking us to delete or remove personal data we
    hold about you; note, however, that we may not always be able to comply with your request
    of erasure for specific legal reasons which will be notified to you;
  • object to the processing of your personal data, where we are relying on a legitimate
    interest (or those of a third party) and there is something about your particular situation
    which makes you want to object to processing on this ground as you feel it impacts on
    your fundamental rights and freedoms; in some cases, we may demonstrate that we have
    compelling legitimate grounds to process your information which override your rights and
    freedoms; you also have the right to object where we are processing your personal data
    for direct marketing purposes;
  • require that decisions be reconsidered if they are made solely by automated means,
    without human involvement; we use automated tools to make sure that you are eligible to
    be our customer taking into account our interests and legal obligations; if these automated
    tools indicate that you do not meet our acceptance criteria, we will not onboard you as our
    customer;
  • request restriction of processing your personal data, which enables you to ask us to
    suspend the processing of your personal data, if you want us to establish the data
    accuracy; where our use of the data is unlawful, but you do not want us to erase it; where
    you need us to hold the data even if we no longer require it as you need it to establish,
    exercise or defend legal claims, or if you have objected to our use of your data, but we
    need to verify whether we have overriding legitimate grounds to use it;
  • request the transfer of your personal data to you or to a third party, and we will provide to
    you, or a third party you have chosen (where technically feasible), your personal data in a
    structured, commonly used, machine-readable format; note that this right only applies to
    automated information which you initially provided consent for us to use or where we used
    the information to perform a contract with you;
  • withdraw consent at any time where we are relying on consent to process your personal
    data; however, this will not affect the lawfulness of any processing carried out before you
    withdraw your consent; if you withdraw your consent, we may not be able to provide certain
    products or services to you, but we will advise you if this is the case at the time you
    withdraw your consent;
  • complain to the IDPC, ICO, DPC or any relevant authority about any perceived violation
    and to seek compensation for damages in the courts.
No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights).
However, we may charge a reasonable fee if your request is manifestly unfounded or excessive.
Alternatively, we could refuse to comply with your request in these circumstances.

Period for replying to a legitimate request

The statutory period under GDPR for us to reply to a legitimate request is one month. That
period may be extended by two further months where necessary, taking into account the
complexity and number of the requests.

Please note that we may request that you provide some details necessary to verify your identity
when you request to exercise a legal right regarding your personal data.